General FAQ
Non specific FAQs
- How to cancel your subscription
- How to update payment card details
- Phone number and Dialling
- VAT rebate for disabled persons
- Refund of unused credit
- Turkey - Permanent roaming banned
- VAT Invoice and VAT receipt
- Transfer or registering a SIM to another person
- Time is different on the call history
- Top up amounts
- What size is the SIM
- Call and use history
- Being charged to call or text my SIM
- Deactivating SIMs due to not being used
- Geofencing
- Secondary number not showing
- Using more data than expected
- Automatic top up did not work
- PIN request
- Device is asking for a PIN
- Device time is not correct
- Call history is not showing any information
- SIM is not working
- SIM not in account
- Different caller ID than my number. Two phone numbers on SIM.
- What is the SMSC SMS Service Centre Number
- SIM Fixed IP address
- Checking your credit balance
- Where do you ship to?
- What network do you use