Can I get a refund on my unused credit?
Unfortunately we do not refund unused credit on SIM cards that are not faulty or for a device that is no longer in use.
To use up the credit, you can use the SIM card in any mobile device or application such as a phone, tablet, dongle, GPS tracker or any device that uses a mobile network connection.
If you have more than one SIM card of the same type, you can transfer the credit between SIM cards by logging in to your account and going to "My SIMs"
Refund, credit refund, unused credit, return credit
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